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Can Prophia extract old, difficult-to-read documents?
Yes! Prophia’s advanced Optical Character Recognition (OCR) technology is designed to handle even the most challenging documents. Whether it’s a freshly printed lease from last month or a 30-year-old contract with smudges, handwritten notes, or faded ink, Prophia extracts valuable data with precision. -
How many terms does Prophia abstract?
Prophia can abstract roughly 215 commercial real estate data points, with the exact level of detail depending on the workflow and data needs. Some use cases require a focused set of high-value terms, while others call for a more comprehensive dataset or additional custom intelligence.
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What is the accuracy?
Prophia combines industry-leading AI with expert human oversight to achieve over 99% accuracy. Each abstracted term undergoes meticulous verification, ensuring customers have total confidence in their lease data for critical decision-making and reporting. -
Does Prophia integrate with other systems?
Prophia integrates with Yardi, MRI, and other core systems, and can move structured CRE intelligence through APIs, MCP, exports, and ETL workflows. This makes it easier to keep systems aligned, support reporting and analytics, and bring trusted Prophia data into the applications and AI environments your team already uses. -
What document types does Prophia support?
Prophia currently supports PDF documents for abstraction. Prophia's powerful AI can transform even the most challenging lease documents into structured, actionable data with minimal human intervention. Though we do store other files types, we will not abstract them if they are not in PDF format. -
Which property types does Prophia support?
Prophia is optimized for the needs of commercial real estate professionals requiring abstraction of agreements related to retail, office, and industrial properties. We do not support residential or multifamily leases at this time. -
How many users can we have on an account?
Prophia supports unlimited users, so you can give access to everyone who needs it without paying per seat. Teams across asset management, acquisitions, finance, leasing, legal, and data can all work from the same trusted CRE intelligence. -
Can we control who has visibility into certain assets?
Yes. Prophia lets you customize permissions for each user on your account, including which assets they can access and what information they can see. This makes it easy to give teams the access they need while maintaining control across the portfolio. -
How long does it take to abstract a lease?
Prophia can abstract leases and loans instantly or in about 30 minutes, depending on the level of data depth and expert involvement required. Focused AI workflows can return results immediately, while deeper managed abstractions typically take around 30 minutes per document. -
What happens if I would like to capture a data point that Prophia does not currently pull?
If you'd like to capture a data point that Prophia does not currently abstract, you can easily set up custom tags and annotations. This feature allows users to add their own specific data points to leases, ensuring that all the critical information you need is captured and tailored to your business requirements. -
How does pricing work?
Prophia pricing is designed to scale with how you use the platform—from focused document workflows to ongoing management of intelligence across your portfolio. Visit our Pricing page for an overview of plans and pricing here. -
Is Prophia a recoverable expense?
Ultimately, the treatment of Prophia as a recoverable expense depends on the client's specific circumstances, platform usage and lease language. Clients do have the opportunity to code Prophia for both recoverable activities (property management purposes) and non-recoverable activities (leasing, portfolio/asset management) and owners may exercise discretion to select the most appropriate split in their instance. Most often, Prophia is coded as a recoverable administrative expense, such as computer & software expenses, licenses & fees or similar account.
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How long will it take to upload an entire portfolio?
Turnaround depends on the level of data depth and expert involvement required. AI-driven abstractions can be completed almost immediately, while workflows that include managed services typically progress at a rate of approximately 15–30 tenants per day. Capacity may be higher for existing customers where Prophia is already familiar with the portfolio and underlying data. -
How does Prophia's output compare to professional service firms?
Prophia is designed to deliver the same kind of structured, decision-ready CRE intelligence you would expect from a professional services engagement, but at much greater speed and scale. When managed services are involved, Prophia combines purpose-built AI with CRE expertise to validate complex terms, investigate exceptions, reconcile discrepancies, and maintain the data over time. The difference is that the output doesn’t end as a one-time deliverable. It becomes structured, source-backed intelligence your team can continue to query, analyze, report on, and use across the portfolio.
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Who are the typical users?
A typical Prophia user is someone who works within the management of CRE assets. Most commonly Asset Managers, Property Managers, Leasing Admins, and Brokers regularly use the platform to automate lease abstraction, generate in-depth reports, track encumbrances, important dates, and more. See our top user profiles below:
Asset Managers
Property Managers
Leasing Administration
Brokerage -
Who is responsible for updating the data?
Responsibility depends on the level of service. In managed workflows, Prophia continuously maintains the data as new leases, amendments, and related documents are added. In more self-directed workflows, your team can upload new documents and Prophia updates the resulting intelligence from the latest source material. -
Who owns the data once it’s uploaded onto the platform?
Customers always own and control their data. -
What security measures are in place to protect our data?
Prophia is certified for SOC 2 security criteria and we do not share user information with any third party. Additionally, Prophia is hosted at AWS which is an industry-leading logical and physical security platform and we are always committed to adhering to the latest security standards.
Prophia Security Standards -
How does Prophia handle user privacy and authentication?
Prophia offers two-factor authentication and SSO as options for customers looking for additional levels of security.
Prophia’s Privacy Policy -
Are Prophia reports customizable?
Yes, Prophia Essentials Yes. Prophia reports are highly customizable and can be generated at different levels of your CRE data, from individual assets to the full portfolio. Users can adjust fields, columns, and views to analyze the information in the format that best supports their workflow—for example, creating a portfolio-level lease report that mirrors a traditional rent roll. Prophia also supports Custom Data Capture, allowing organizations to track data points that are unique to their business and incorporate them into abstracts, reports, and analysis. This gives teams flexibility beyond Prophia’s standard dataset.