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About the Author
Elisabeth “Bebe” McKelvy is a Customer Success Manager at Prophia, where she partners with enterprise commercial real estate teams to maximize the value of their lease data and AI workflows. With nearly two decades of experience spanning customer success, enterprise implementations, account management, and operations, she specializes in helping organizations adopt new technology with confidence and drive lasting business value. Her background leading large-scale client onboarding and implementation programs gives her a practical perspective on transforming complex processes into seamless, scalable solutions.